❓FAQs

I. For users

https://janbox.com/en/help-FAQ

II. For buyers

  1. How can I sell my product in online stores?

  • Register on ecommerce platforms.

  • Choose a selling plan based on your needs—you can change plans at any time.

  • Use Seller Center to create a product listing.

  • Create a great product detail page

  • Promote products through Ads or other marketing channels.

  • Fulfill orders quickly when customers make a purchase.

  1. What can I sell on the e-commerce platforms?

The possibilities are virtually limitless. What you can sell depends on the product, the product category, and the brand. Some categories are open to all sellers, some require a professional seller account, some require approval to sell, and some include products that cannot be sold by third-party sellers.

  1. What items can’t be sold on the e-commerce platforms

Some products may not be listed as a matter of compliance with legal or regulatory restrictions (for example, prescription drugs) or ecommerce policy (for example, crime scene photos). For detailed information, visit Seller Center Help of each platform to learn more about restrictions, and how to request approval for new products in certain categories.

  1. How do beginners sell on e-commerce platforms?

Getting started is as simple as choosing a selling plan and setting up an seller account. In order to complete your registration, make sure you have access to your bank account number and bank routing number, chargeable credit card, government-issued ID, tax information, and phone number.

  1. What can I sell in e-commerce sites as a new seller?

There are many opportunities for new sellers in various Japanese and Vietnamese sites. What you can sell depends on the product, the category, and the brand. Some categories are open to all sellers while others require a Professional seller account. Certain products require approval to sell and other categories include products that cannot be sold by third-party sellers.

  1. What sells the most in online stores?

Top-selling items on any given day may include beauty, books, baby items, electronics, kitchen supplies, outdoor gear—the list goes on. Check out Best Sellers for an hourly update with the most popular products based on sales.

  1. How do I increase sales?

There are many ways to increase sales for your online stores:

  • Up your advertising game by offering promotions, coupons, or lightning deals.

  • Register as a Brand Owner and build your own brand experience

  • Create quality content to drive sales.

  • Manage customer engagement to market directly to customers who follow your brand.

  1. How much does it cost to ship items?

Shipping fees depend on whether you plan to fulfill orders yourself, use a combination of shipping options, or use Fulfillment by Ezbuy Japan to handle logistics and customer service.

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