# Shopping Guide from Website

## How to buy at Shopping <a href="#id-1-how-to-buy-at-shopping" id="id-1-how-to-buy-at-shopping"></a>

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![](https://storage.crisp.chat/users/helpdesk/website/61ad33a8926bac00/image_f64wxu.png)\ <br>

#### Instruction video for shopping <a href="#id-3-instruction-video-for-shopping" id="id-3-instruction-video-for-shopping"></a>

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Detailed instructions on how to own your favorite goods in just 4 easy steps.\
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#### 1. Search for items <a href="#id-3-1-search-for-items" id="id-3-1-search-for-items"></a>

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There are 4 ways to search for your favorite items:\
Option 1: Enter your item’s name or URL on the Janbox search bar.\
Option 2: Search item by category.\
Option 3: Search items by top keywords.\
Option 4: Search items by Janbox Extension\
\--> Get more information about [Janbox Extension](https://help.janbox.com/apex/UsageGuide?lang=2\&post=Quick-Order-Tool-Extension)\
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<figure><img src="https://storage.crisp.chat/users/helpdesk/website/61ad33a8926bac00/image_1we28fx.png" alt=""><figcaption></figcaption></figure>

#### 2. Place order <a href="#id-3-2-place-order" id="id-3-2-place-order"></a>

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When you find an item you want to buy, check the item's detail first: condition, images, price, seller and estimated delivery time.\
If you are satisfied with the item, then enter the full required order information such as quantity, color, size, etc.\ <br>

#### 2.1 Choose your order address <a href="#id-3-21-choose-your-order-address" id="id-3-21-choose-your-order-address"></a>

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Fill in the following information:\
\- Country.\
\- Zip code.\
\- State/Province/Region.\
\- City.\
\- Street address.\
\- Full name.\
\- Phone number.<br>

<figure><img src="https://storage.crisp.chat/users/helpdesk/website/61ad33a8926bac00/image_80g8ai.png" alt=""><figcaption></figcaption></figure>

#### 2.2 Choose payment method <a href="#id-3-22-choose-payment-method" id="id-3-22-choose-payment-method"></a>

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You can make payments with 5 methods:\
\- Paypal\
\- Janbox wallet (J-points)\
\- Vietnamese Wallet\
\- Debit/Credit cards\
\- Alipay

## 3. Payment <a href="#id-1-3-payment" id="id-1-3-payment"></a>

#### 3.1 Check your order <a href="#id-3-31-check-your-order" id="id-3-31-check-your-order"></a>

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During order checking you need:\
\- Choice of additional services:\
\- Lite Plan\
\- Standard Plan\
\- Plus Plan\
\- Inspection Plan\
\- Insured Delivery Plan\
\- Take Photos\
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Choose international shipping:\
\- EMS\
\- Janbox Express ( For Vietnamese Users only)\
\- DHL\
\- Fedex<br>

<figure><img src="https://storage.crisp.chat/users/helpdesk/website/61ad33a8926bac00/image_1qxnl87.png" alt=""><figcaption></figcaption></figure>

<figure><img src="https://storage.crisp.chat/users/helpdesk/website/61ad33a8926bac00/image_1o1u53f.png" alt=""><figcaption></figcaption></figure>

#### 3.2 Payment  Please check your payment information and add a coupon (if any). Then select "Confirm" to complete the order process.  <a href="#id-3-32-payment" id="id-3-32-payment"></a>

## 4. Order Successful <a href="#id-1-4-order-successful" id="id-1-4-order-successful"></a>

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When you have successfully placed an order, you will see a screen showing the message "Order creation successful" and the system will automatically send a confirmation to your email address. You can check your order again and track your purchase status in the "Order Management" section on your personal page.\
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Once the proxy shopping procedure has started, it is no longer possible to cancel the placed order.\
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<figure><img src="https://storage.crisp.chat/users/helpdesk/website/61ad33a8926bac00/image_1tgw51x.png" alt=""><figcaption></figcaption></figure>


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