> For the complete documentation index, see [llms.txt](https://ezbuyjapan.gitbook.io/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ezbuyjapan.gitbook.io/help-center/for-sellers/fulfillment-and-delivery/return-and-refund-process.md).

# Return & refund process