Help Center
  • πŸ›’FOR BUYERS
    • πŸ–οΈFirst time users
      • Shopping Guide from Website
      • About Janbox wallet
      • Download mobile apps
    • ✍️Usage Guide
      • About auction credit
      • Quick order tool extension
      • Shipping process
      • How to place bids
      • Sniper bid
    • πŸ’³Payment
      • For Vietnamese user
      • Payment methods
      • About package storage
    • 🚚Shipping
      • Shipping fee calculator
      • Domestic Shipping
      • Shipping Method
    • βž•Optional service
      • Shipping Method
      • Insurance service
      • Photo service
      • Inspection service
      • Special packaging service
    • πŸ”Term & Policies
      • Privacy policy
      • Prohibited items
      • Trade regulation
      • Return policy
      • Refund and withdrawal Policy
  • πŸ›οΈFOR SELLERS
    • πŸ–οΈService introduction
      • About Sell in Vietnam
      • About Sell in Japan
      • About Sell Overseas with Javascript tags
    • 🏷️Selling account
      • Create a selling account
      • Basic information about shop account
      • Shop account setting
      • How to download mobile apps
    • πŸ‘•Products
      • Create product listing
      • Product registration
      • Setting the selling price
      • Prohibited product list
      • Translate product lists by countries
    • 🎯Marketplace
      • Top marketplaces
      • Marketplace integration
      • How to sell in multi-marketplace
    • πŸ“¦Fulfillment & Delivery
      • Fulfillment centers
      • Check delivery status
      • Return & refund process
      • Shipping fee calculator
    • πŸ›‘οΈRegulations & Policies
      • Custom Clearance
      • Import/ Export procedure
      • Tax & duty
      • Privacy policy
    • πŸ‘¨β€πŸ’»Ads & Marketing
      • Implement promotion campagin
      • Create marketing strategy
      • Release voucher
    • πŸ—’οΈMarket research & Useful information
      • E-commerce market share
      • Consumption trend
      • Top-selling products 2023 in Vietnam (updated data)
    • βž•Value-add services
      • Javascript tag implement
      • Proxy payment
      • Register a business
      • Translate documents
      • Photo shooting service
  • ❓FAQs
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  1. FOR BUYERS

First time users

Last updated 1 year ago

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What is Janbox?

Janbox is a cross-border e-commerce platform that allows you to purchase and auction billions of items from Japan and the United States. We ship to over 220 countries across the world swiftly and easily, while also reducing shipping costs with our free repacking service.

How to use Ezbuy Japan Service

Get your Package delivered Get your nicely packaged items. Wait for items to arrive Ezbuy's warehouse

Ezbuy Japan Optional Service Service flow Step 01

Search Items and check price Search for your favourite items and buy it or place a bid. Confirm item’s price and service fee. Step 02

Check out item throught Janbox The first charge for your order: Item’s price, Service fee. Step 03

The second Charge Select Shipping method and Pay for your International shipping fee, Optional service, Domestic shipping fee. Step 04

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