> For the complete documentation index, see [llms.txt](https://ezbuyjapan.gitbook.io/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ezbuyjapan.gitbook.io/help-center/for-sellers/selling-account/basic-information-about-shop-account.md).

# Basic information about shop account

**I. Confirm/ change information**

**- Confirming account details**

When setting up your online shop, it's crucial to ensure that your account information is accurate. To confirm your details, follow these steps:

1. **Log in to your account**: Visit the Seller Dashboard and log in with your credentials.
2. **Navigate to settings**: Locate the "Settings" section in the dashboard.
3. **Review information:** Check and verify your shop details, including contact information and business details.
4. **Save changes**: If any updates are needed, make the necessary changes and save your updated information.

**- Changing account information**

Should there be any changes to your business details or contact information, you can easily update them by following these steps:

1. **Log in to your account:** Access the Seller Dashboard.
2. **Go to settings:** Find the "Settings" section.
3. **Edit information:** Make the required changes to your account details.
4. **Save changes:** Ensure to save your updated information for it to take effect.

 

**II. Reset Password**

**Forgot Your Password?**

If you've forgotten your Ezuy account password, follow these steps to reset it:

1. **Access login page:** Visit the Seller Login page.
2. **Click on 'Forgot Password':** Below the login form, click on the "Forgot Password" link.
3. **Enter email:** Provide the email associated with your account.
4. **Follow email instructions:** Check your email for instructions on resetting your password.
5. **Create a new password:** Set a new password and confirm the changes.

 

**III. Shop deactivation**

**Deactivate Your Shop**

If you decide to deactivate your Ezuy shop temporarily or permanently, follow these steps:

1. **Login to your account:** Log in to your Ezuy Seller Dashboard.
2. **Navigate to settings:** Find the "Settings" section.
3. **Deactivation option:** Look for the option to deactivate your shop.
4. **Follow instructions:** Follow the provided instructions to confirm and complete the deactivation process.

 

**IV. Bind bank account**

**Connecting Your Bank Account**

To ensure smooth transactions and payment processing, it's essential to bind your bank account to your ecommerce shop:

1. **Login to our account:** Access the Ezuy Seller Dashboard.
2. **Navigate to payment settings:** Find the "Payment Settings" or "Bank Account" section.
3. **Enter bank details:** Provide the necessary details for your bank account.
4. **Verification process:** Follow any additional steps for verification if required.

For further assistance or if you encounter any issues, feel free to reach out to our support team.


---

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